Effective Date: February 02, 2024

Welcome to Khaymans Group USA Inc (“Khaymans”, “Company”, “we”, “our”, or “us”).

By accessing or using our website, mobile applications, shipping services, or related services (collectively, the “Services”), you agree to comply with and be bound by these Terms of Service (“Terms”).

If you do not agree to these Terms, please do not use our Services.

1. Services

Khaymans provides international logistics, package forwarding, cargo transportation, delivery tracking, and related shipping services between the United States and international destinations.

Services may include:

• Package forwarding
• Cargo shipment
• Delivery tracking
• Warehouse storage
• Customer notifications
• SMS and email alerts
• Account management services

2. User Accounts

To use certain Services, you may be required to create an account.

You agree to:

• Provide accurate and current information
• Maintain the security of your account
• Keep your login credentials confidential
• Notify us immediately of unauthorized use of your account

You are responsible for all activity under your account.

3. SMS Communications

By providing your phone number and opting in, you consent to receive SMS messages from Khaymans related to:

• Verification codes (OTP)
• Shipment tracking updates
• Delivery notifications
• Pickup reminders
• Account security alerts
• Customer support communications

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier.

You may opt out at any time by replying STOP to any SMS message.

For assistance, reply HELP or contact our support team.

Khaymans does not send unsolicited marketing messages.

4. Prohibited Items

Users may not use our Services to ship prohibited, illegal, or restricted items, including but not limited to:

• Illegal substances
• Weapons or explosives
• Hazardous materials
• Counterfeit goods
• Items prohibited by applicable laws or customs regulations

Khaymans reserves the right to refuse shipment or suspend accounts violating these restrictions.

5. Delivery and Customs

Delivery times are estimates and may vary due to:

• Customs processing
• Carrier delays
• Weather conditions
• Government restrictions
• Other circumstances beyond our control

Customers are responsible for complying with import/export laws and paying any applicable customs duties, taxes, or fees.

6. Limitation of Liability

To the maximum extent permitted by law, Khaymans shall not be liable for:

• Delayed deliveries
• Lost profits
• Indirect or consequential damages
• Customs delays or seizures
• Carrier-related issues outside our control

Our liability for any claim related to the Services shall not exceed the amount paid for the specific shipment involved.

7. Privacy

Your use of our Services is also governed by our Privacy Policy.

We collect and process personal information in accordance with applicable privacy laws.

8. Account Suspension

We reserve the right to suspend or terminate accounts that:

• Violate these Terms
• Engage in fraudulent activity
• Abuse our Services
• Violate applicable laws or regulations

9. Changes to Terms

We may update these Terms from time to time.

Updated versions will be posted on our website with a revised effective date.

Continued use of the Services after updates constitutes acceptance of the revised Terms.

10. Contact Information

Khaymans Group USA Inc

Website:
https://www.khaymans.com

Email:
info@khaymans.com

By using our Services, you acknowledge that you have read, understood, and agreed to these Terms of Service.